Welcome to the payment with code system
Welcome to the payment with code system, remember that before you access to this process, a confirmation number generated by Termas Papallacta’s reservation office is required, after making a reservation with one of our executives, by phone or by email upon request.
Cancellation policy for paid Bookings
Time to cancel the reservation:
Cancellation is necessary with an anticipation of:
- Two business days for Ecuadorians and residents.
- Seven calendar days for foreigners.
Upon cancellation of the reservation you can ask:
- A new reservation date during the period of one year from the date of payment, subject to availability.
- Reimbursement of the advance with a 15% cancellation fee penalty.
Note: Sending money abroad, the operating costs generated by the transaction will be added to the client expense.
Note: The operating costs generated by a transaction of sending money abroad, will be charged to the client.